Gerard Blokdijk Ivanka Menken

• Cloud Computing Best Practice Guide
• ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Second Edition
• ITIL V3 Service Lifecycle Service Operation (SO) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Service Operation (SO) Exam - the How to Pass on Your First Try Certification Study Guide
• ITIL V3 Service Offerings and Agreements (SOA) Full Certification Online Learning and Study Book Course - the ITIL V3 Intermediate SOA Capability Complete Certification Kit - Second Edition
• Knowledge Management Best Practice WorkBook
• Platform Management - the Complete Cornerstone Guide to Platform Management Best Practices Concepts, Terms, and Techniques for Successfully Planning, Implementing and Managing Platform as a Service - PaaS
• Virtualization - the Complete Cornerstone Guide to Virtualization Best Practices