Barbara Darraugh

• Coaching and Feedback
• How to Facilitate (Infoline)
• 1996-1997 Financial & Operating Ratios
• 1998-1999 Financial & Operating Ratios Study
• A Building Service Contractor's Guide to Total Quality Management
• Floor Care
• How to Conduct a Cost-Benefit Analysis
• How to Facilitate
• How to Motivate Employees
• How to Provide First-Rate Customer Service
• Info-Line Design Productive Mentoring Programs
• Letter Idea Book