Su Mi Dahlgaard-Park

• SAGE Encyclopedia of Quality and the Service Economy
• Consistency and Transformation in the Quality Movement
• From Learnability and Innovability to Sustainability
• Journal of Management History
• Key Challenges and Opportunities for Quality, Sustainability and Innovation in the Fourth Industrial Revolution
• Measuring and Diagnosing Excellence in Services
• Our Dreams of Excellence
• Our Dreams of Excellence - Learning from the Past and Architecturing the Future. Journal of Management History, Volume 13, Issue 4
• Quality in Apprenticeships. Education + Training, Volume 49, Issue 6
• Selected Papers from the 10th International QMOD Conference
• Selected Papers from the 16Th Qmod-Icqss Conference
• Selected Papers from the International Conference on Quality and Service Sciences, Verona 2009 (A Combined Conference on the Yearly QMOD and Toulon-Verona Conferences)