Bureau of Business Practice

• Excellence achieved
• Executive secretary's word & phrase finder
• ISO 9000, handbook of quality standards and compliance
• The Art of motivating people
• Budgeting for the nonfinancial manager
• Customer service excellence achieved II : blueprints for action from 50 more leading companies
• Executive's handbook of humor for speakers
• Job discrimination handbook
• Office safety
• Sharpening your telephone skills
• The Executive secretary's desk manual
• The Human side of supervision