PAVING THE ROAD TO PERFORMANCE: THE FIVE Ps

PAVING THE ROAD TO PERFORMANCE: THE FIVE Ps

by David W. Peters

58 pages· ISBN 9780533150380
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The five Ps - people, process, planning, prioritization, and participation - are the keys to making a public agency responsive and reliable. The author explains the necessary guidelines for creating a new paradigm for public agencies to deliver more efficient service, and describes how each of the five Ps work together and harmonize to achieve this goal.

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