Letter Writing Made Easy!: Featuring more sample letters for hundreds of common occasions

Margaret McCarthy offers even more sample letters for hundreds of common occasions. Need to apologise to a friend? Want to complain about a rude salesperson? Having trouble expressing your feelings about a loved one's illness? Need to thank a co-worker for his assistance? McCarthy has provided samples which can use as is, or modify to suit your own particular style or concerns. Includes hundreds of brand new ready-to-use samples not found in volume one: thank-you notes; congratulations, complaints, apologies, special occasions, cancellations, condolences, requests, sad occasions, disputes, protests, responses, encouragement, opinions and suggestions.