50 Powerful Ideas You Can Use to Keep Your Customers

50 Powerful Ideas You Can Use to Keep Your Customers

by Paul R. Timm

158 pages· 2002· ISBN 9781564145994
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Turned-off customers produce devastating ripple effects that quickly drag companies into a morass of mediocrity, while organizations that apply a constant flow of customer-centered innovations see consistent strengthening of their customer base. This book will get all managers and employees thinking about the little things that can make all the difference.

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