The Dispatcher and ICS.
by Steven B. Jerauld, Palm Beach County. Fire-Rescue
22 pages· 1993
About
Incident Command has become a way of life for the Fire Service. Yet we cannot fully realize its benefits without including a vital member of the incident command team - the dispatcher. Palm Beach County Fire Rescue adopted a revised ICS program without training the dispatching staff. The result was a varied understanding of the system and a varied ability to work effectively within it.
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