5 Steps To Professional Presence

5 Steps To Professional Presence

How to Project Confidence, Competence, and Credibility at Work

by Susan Bixler, Lisa Scherrer Dugan

272 pages· 2000· ISBN 9781580624428
About
Put Your Best Self Forward In a world where change is constant, building business relationships quickly is key. Professional presence can help you stand out in the crowd of e-mails, voicemails, business meetings, and social occasions. It offers a personal style that projects your competence, credibility, and confidence—whether you are in person or in cyberspace. 5 Steps to Professional Presence offers a proven system that has been used by over 1,500 corporations since 1980. Step One: Make a powerful first impression using the essential components that convey trust, rapport, and connection. Step Two: Use nonverbal communication to maintain the first impression and create a lasting one. Step Three: Master high tech communication—e-mail, voicemail, and wireless—where the first impression usually begins. Step Four: Avoid no-win business situations with grace and savvy. Step Five: Develop the social skills you need to make the most of corporate outings, business meals and parties, and networking events.

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