Expert Mediators

Expert Mediators

Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts

by Jean Poitras, Susan Raines

184 pages· 2013· ISBN 9780765709639
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To speed up the learning curve of mediation expertise, Jean Poitras and Susan Raines have benchmarked the mediation process in Expert Mediators. For each proposed strategy, this book discusses conditions under which each practice should be used as well as approaches to mitigate risks associated with using each strategy and technique.

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