Measuring academic library performance

Measuring academic library performance

a practical approach

by Charles R. McClure, Nancy A. Van House, Beth Weil

182 pages· 1990· ISBN 9780838905296
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"Presents a set of well-tested, practical output measures that all kinds and sizes of academic libraries can use to evaluate their services to users". -- PreviewCovers basic measurement principles and methods as well as the administration and analysis of user surveys. Includes sample survey reports and blank measurement forms.

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