User Experience (UX) Design for Libraries

User Experience (UX) Design for Libraries

by Aaron Schmidt, Amanda Etches

112 pages· ISBN 9781555707811
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About
User experience (UX) characterizes how a person feels about using a product, system or service. UX design incorporates the practical aspects of utility, ease of use and efficiency to make your web design and functionality decisions with patrons in mind. This results in a better design, a more intuitive interface, and a more enjoyable experience. This book shows you how to get there by providing hands-on steps and best practices for UX design principles, practices, and tools to engage with patrons online and build the best web presence for your library. You ll find out how to conduct a usability test, perform a card sort, make decisions on how to build the architecture of your site, create personas as a cornerstone of your website planning process, create a content strategy, and perform an experience-based evaluation of your site.

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  1. 1

    How does the book’s definition of User Experience (UX) challenge or expand your traditional view of what a library's role and environment should be?

  2. 2

    In what ways have you personally felt frustrated or delighted by a digital service or library website, and how did that experience shape your perception of the institution behind it?

  3. 3

    The authors emphasize designing with patrons in mind through tools like personas; how can libraries accurately represent their diverse communities without falling into stereotypical assumptions?

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